Having issues while installing IE11 on Windows 7
Date Published: 12/30/2013 1:12 AM
I am getting below in the log file and it fails everytime. Any Help ???
00:00.110: Started: 2013/12/29 (Y/M/D) 22:57:26.437 (local)
00:00.203: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.203: Command line: "C:\Users\admin\Downloads\IE11-Windows6.1-x64-en-us.exe"
00:00.219: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.219: INFO: Previous version of Internet Explorer: 10.0.9200.16750
00:00.250: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.250: INFO: ...and 22.214.171.124...
00:00.250: INFO: Maximum version on which to run IEAK branding is: 126.96.36.199...
00:00.281: INFO: iexplore.exe version check success. Install can proceed.
00:00.281: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.281: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.297: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.390: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:03.526: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.573: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE166DE.tmp\Spelling_en.msu.
00:03.573: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.573: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE166DE.tmp\Hyphenation_en.msu.
00:03.573: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:04.478: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:05.835: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:06.022: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE166DE.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE166DE.tmp\IE11-support\HardwareBlockingList.xml"
00:06.147: INFO: Graphics Device Information: Mobile Intel(R) 4 Series Express Chipset Family
00:06.162: INFO: Hardware support check succeeded. Installation will continue.
00:06.162: INFO: Windows 7 operating system detected.
00:06.162: INFO: Service pack major: 1
00:06.162: INFO: Service pack minor: 0
00:06.162: INFO: Service pack name: Service Pack 1
00:06.162: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:06.162: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:06.162: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:06.178: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:06.178: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:06.178: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:06.178: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:06.178: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:06.194: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:11.856: INFO: Waiting for 0 prerequisite downloads.
00:11.856: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
00:11.856: INFO: Waiting for 0 language pack downloads.
00:11.856: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:11.903: INFO: No reboot logic message NrApiStart(0), lParam=0x003c27f0 returned 0x00000000.
00:13.900: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:13.900: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:13.900: INFO: Installing with the extracted package. C:\Windows\TEMP\IE166DE.tmp\IE11-neutral.Extracted.cab
00:13.916: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE166DE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
01:16.222: INFO: Process exit code 0x00003701 (14081) [The referenced assembly could not be found. ]
01:16.285: ERROR: Neutral package installation failed (exit code = 0x00003701 (14081)).
01:16.332: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:16.332: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:16.332: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:16.410: INFO: Waiting for Active Setup to complete.
01:16.534: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
01:20.653: INFO: Message to User: Browser start failed.
01:34.989: ERROR: Unable to launch URL: http://go.microsoft.com/fwlink/?LinkId=299204.
01:36.050: INFO: Message to User: Browser start failed.
01:42.009: ERROR: Unable to launch URL: http://go.microsoft.com/fwlink/?LinkId=299204.
01:42.852: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
01:42.883: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:42.883: INFO: SQM Upload returned 403
01:45.738: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE166DE.tmp
01:46.268: INFO: Unable to remove directory C:\Windows\TEMP\IE166DE.tmp, marking for deletion on reboot.
01:46.299: INFO: Released Internet Explorer Installer Mutex
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